1. Definitions

In these Terms and Conditions:

• "Company", "We", "Us" refers to Entrity Debt Solution
• "Client", "You" refers to the loan applicant or user of our services
• "Services" means loan facilitation, debt solutions, and related financial services
• "Website" means www.entrity.co.in and associated platforms

2. Loan Application Process

2.1 By submitting a loan application, you:

• Confirm all information provided is true and accurate
• Authorize us to verify your information with third parties
• Agree to receive communications regarding your application

2.2 Loan approval is subject to:

• Creditworthiness assessment
• Document verification
• Final approval by our partner banks/NBFCs

3. Eligibility Criteria

To use our services, you must:

• Be at least 21 years of age (18 for certain products)
• Be a resident of India
• Have a valid bank account
• Meet minimum income requirements (varies by product)
• Provide all required documentation

4. Interest Rates and Fees

4.1 Interest rates vary based on:

• Loan product type
• Loan amount and tenure
• Credit profile of the applicant
• Prevailing market conditions

4.2 Additional charges may include:

• Processing fees (1-3% of loan amount)
• Late payment charges
• Prepayment penalties (if applicable)
• Legal and recovery charges (if applicable)

5. Loan Repayment Terms

5.1 Repayment obligations:

• EMIs must be paid on or before due dates
• Default may lead to additional charges and legal action
• Early repayment options may be available

5.2 Consequences of default:

• Negative impact on credit score
• Additional late payment charges
• Possible legal recovery proceedings
• Reporting to credit bureaus

6. Privacy and Data Protection

6.1 We collect and use personal information as described in our Privacy Policy.

6.2 You authorize us to:

• Share your information with credit bureaus
• Verify details with third-party agencies
• Use your data for risk assessment and fraud prevention

7. User Responsibilities

You agree to:

• Provide accurate and complete information
• Update us about any changes in your details
• Use the services only for lawful purposes
• Not engage in fraudulent activities
• Maintain confidentiality of your account credentials

8. Limitation of Liability

8.1 Entrity Debt Solution is not liable for:

• Loan rejections by financial institutions
• Delays in processing or disbursement
• Technical issues beyond our reasonable control
• Indirect or consequential damages

8.2 Our role is limited to facilitating loans between borrowers and lenders.

9. Intellectual Property

All content on our website and materials are our property, including:

• Logos, trademarks, and brand elements
• Website design and layout
• Proprietary loan calculation methodologies
• Marketing and informational materials

10. Grievance Redressal

10.1 For complaints or grievances:

• Email: grievance@entrity.co.in
• Phone: +91 93997 83527
• Address: Near Old Govt Hospital, Barman Kala Kreli, Narsingpur - 487330

10.2 We will acknowledge complaints within 24 hours and resolve them within 15 working days.

11. Amendments to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Narsingpur, Madhya Pradesh.